The quality of VoIP calls has come along in leaps and bounds. Home VoIP can still be pretty crap and is not recommended for business but the improvements in broadband speed over the past few years has resulted in VoIP calls that are toll grade. You would have to have superman’s hearing to tell the difference when VoIP is done properly.

The biggest mistake we save clients making is spending money where it’s not necessary. Yes you save money with cheaper phone calls but to do a voip phone system can add $1000’s to the system costs. If you are trying to do it to save money then it’s a lot of calls before you break even.

Let me explain. A business has 2 sites and wants VoIP for free calls between them. To do that with a VoIP phone system will cost a couple of $1000. If you only made 5-10 calls a day it would take you 10 years to break even.

That said, imagine if you only needed one receptionist for 2 sites? You’ve just saved $30,000+ and the solution has paid for itself many times over from day one!

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We get 1000’s of enquiries and most people ring up and say “we’re interested in VoIP.” When pressed as to why, 90% will respond that they want cheap phone calls. The reality is that most people have little idea as to how those cheap calls are delivered.

Quite frankly, there’s nothing wrong with that. Do you need to know how a combustion engine works to operate your car? Thank god, no. Perhaps that’s the solutions to our green house emissions – you can’t drive a car unless you know how it works. Problem solved Mr Howard!

Yes it’s true that VoIP is building a groundswell of popularity because of the cheap calls but it’s the other things that VoIP brings to the table that make it truly remarkable. Forgetting the rest is like saying Elle McPherson has lovely feet (this fact is not substantiated).

VoIP is the communication breakthrough that can redefine the way you run your business. Imagine being able to be part of the office, even though you’re at home in your dressing gown. Or what about being able to have multiple locations with the expense of only 1 receptionist!

Technorati Tags: what, is, voip, service, providers, phone, business voip, telephone, voice, over, internet, protocol

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